Refund Policy
Last updated: September 2026
In short: digital products can be copied in full the moment they're downloaded, so to protect the students who have paid for them, all sales are final once your files have been delivered. If something has gone wrong on our side, we'll put it right.
All sales are final after delivery
Your files are delivered instantly after payment, both on screen and by email. Once that link has been provided, we don't offer refunds for change of mind, for not having time to use the materials, or for results that differ from what you hoped for.
That's why every module and every bonus is described in detail on our sales page, and why you're asked to accept our Terms of Service at checkout — so you know exactly what you're getting before you pay. If you have questions before buying, email us and we'll answer honestly.
When we will refund you
- You were charged twice for the same purchase — we'll refund the duplicate in full.
- You never received access and we're unable to deliver it within 48 hours of you contacting us — we'll refund you in full.
- You were charged without authorising the payment — contact us straight away and we'll investigate.
How to reach us first
If there's a problem, please email support email with the email address you paid with. We reply within 24–48 hours, and almost every issue — a missing email, a broken link, a double charge — is fixed faster this way than through your bank.
Charges appear on your card statement as DIGIGLOW.